Usually disguised as harmless talk, it’s one of the most destructive forms of communication to relationships. It involves manipulating the perception of another person that is not there to defend themselves. Instead of solving anything, this passive-aggressive behavior creates severe and lasting problems.
In addition to poor communication being the top cause for family business failures, without effective communication skills to discuss the most difficult conversations, it’s impossible to address the other causes for failure as well.
What are the reasons so many of these family businesses fail and the families fall apart? Every situation is unique and there are many different factors, often even overlapping factors, that lead to these unfortunate outcomes however they generally fall into 5 main areas.